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Privacy Policy

Effective Date: July 2025

Onyx Auto Clinic & Tire Repair LLC (“Onyx Auto Clinic”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our customers and website users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or use our automotive services.


1. Company Information

Business Name: Onyx Auto Clinic & Tire Repair LLC
Founded by: Miguel Angel
Business Address: 142 S 4th St, Reading, PA 19602, United States
Phone: 1-610-750-6037
Email: info@onyxautoclinic.com
Website: www.onyxautoclinic.com


2. Information We Collect

We may collect the following types of personal information through our website, contact forms, phone calls, emails, or in-person interactions:

  • Full name

  • Contact information (email address, phone number, physical address)

  • Vehicle information (make, model, year, VIN, license plate number)

  • Service history and preferences

  • Appointment details and inquiries

  • Payment information (only when necessary, and processed securely via third-party services)

We also collect non-personal information through our website, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device type and operating system


3. How We Use Your Information

Your information may be used for the following purposes:

  • To provide requested services (e.g., oil changes, diagnostics, repairs, and parts replacement)

  • To schedule and confirm appointments

  • To send service reminders or updates

  • To respond to inquiries and provide customer support

  • To process transactions (when applicable)

  • To improve our website, services, and customer experience

  • To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.


4. Sharing of Information

We may share your personal information only in the following circumstances:

  • With service providers or partners who assist us in operating our business (e.g., web hosting, payment processing), under strict confidentiality agreements

  • When required by law, court order, or government authority

  • To protect the rights, safety, or property of Onyx Auto Clinic, our customers, or the public


5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, firewall protection, and limited access to authorized personnel only.

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to take precautionary measures when submitting sensitive information online.


6. Your Rights and Choices

As a user or customer, you have the right to:

  • Request access to the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for data processing (when applicable)

To exercise any of these rights, please contact us at info@onyxautoclinic.com or call 1-610-750-6037.


7. Cookies and Website Tracking

Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and remember your preferences. You may disable cookies in your browser settings, but this may limit the functionality of some parts of our site.


8. Third-Party Links

Our website may contain links to third-party websites (e.g., map services, payment gateways, social media). We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.


9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.


10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.


11. Legal Jurisdiction

Onyx Auto Clinic & Tire Repair LLC operates under the laws and regulations of the United States of America, particularly the state of Pennsylvania. Any disputes arising from the use of our services or this website will be governed by applicable U.S. federal and state laws.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Onyx Auto Clinic & Tire Repair LLC
142 S 4th St, Reading, PA 19602
1-610-750-6037
info@onyxautoclinic.com
www.onyxautoclinic.com

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